Legal

Privacy Policy

This policy explains what information Lucky Duckylab / Lucky Ducky Ventures LLC collects and how we use it.

Information we collect

Account details (name, email, password hash), company name, research field, shipping address, phone (optional), and order/payment metadata needed to fulfill research-material orders.

How we use it

We use this information to create accounts, process orders, verify research eligibility, communicate about shipments, prevent fraud, and comply with processor and legal requirements.

Sharing

We may share information with payment processors, shipping carriers, and service providers who help operate the store. We do not sell personal information.

Security

Passwords are stored hashed. Access to order data is limited to authorized staff. No method of transmission over the Internet is 100% secure.

Your choices

Contact us to update account details or request deletion where applicable by law. Some records may be retained for compliance and accounting.

Contact

support@luckyduckylab.com · 346-409-3376